Booking request terms

A request is not a booking

With the request form you ask whether Casa Buena Vista is available for your dates. Sending a request does not create a contract, costs nothing and requires no card.

Your dates are not held for you. Until we confirm a booking in writing, the dates can still be booked by other guests or on other platforms.

Our answer

You receive an automatic confirmation that your request arrived. We then answer you personally by email within 24 hours.

If the house is available, our answer contains the price and the conditions of the stay.

When a booking is made

A booking is made only when you accept our offer and we confirm the booking in writing. From then on the rental agreement and the house rules apply. The payment schedule and the cancellation terms are stated in our offer and in the rental agreement.

Guests

The number of guests may not exceed the maximum stated on this website, including children and infants where the house rules say so.

Withdrawing a request

You can withdraw your request at any time by replying to our email. Your details are then handled as described in the privacy policy.